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Get in touch
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Get in touch
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Connect with Our Departments
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Discover personalized solutions with Sales, streamline payments with Billing, and report any issues promptly to our Abuse department for swift resolution and support.
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Frequently Asked Questions
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How do I get my access data?
To initiate setup, place your order and make the initial payment. Upon receipt, we promptly process your order and send access authorization to your registered email with SSD Grow.
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Is Premium Support available?
At SSD Grow, every customer receives royal treatment. Premium support is standard, ensuring you receive top-notch assistance without any additional fees.
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Do you provide rewards for referring friends to your services?
Join our Affiliate Program and earn 5-10% for each new customer referral. It’s a rewarding way to share our services and grow together.
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What is the provisioning time, and is there a method to track progress?
We aim to expedite your order, but timing varies based on payment method and software image. Credit Card or PayPal payments allow instant provisioning. While VPS and Virtual Dedicated Servers are typically set up within minutes, some software images may take up to 3 hours. Dedicated Servers may require up to 48 hours (on workdays), depending on configuration and hardware availability.
Opting for the “Fast-track Setup” Add-On accelerates the process, particularly for manual assembly.
Please note: Setup commences upon receipt of your initial payment, regardless of the product purchased.
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Can I host my servers in multiple regions?
Indeed, you can host your servers in various regions. Presently, we provide options between the European Union and the United States. You can specify the region during the order process.